PRIVACY POLICY
Effective Date: 27/11/24
New Beginnings Hypnotherapy/counselling and healing is committed to protecting
your privacy and ensuring the security of your personal data. This
Privacy Policy explains how we collect, use, and safeguard your
information when you visit our website, purchase downloadable
recordings, or interact with our services.
We comply with the General Data Protection Regulation (GDPR) and other
applicable UK data protection laws.
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1. WHO WE ARE
New Beginnings is a clinical hypnotherapy practice based in the
UK. We offer online resources, including hypnotherapy recordings
available for purchase and download.
Contact Information:
* New Beginnings Hypnotherapy/counselling and healing
* Thainstone Business Centre. Inverurie AB515TB
* Wendyriley@newbeginningshypno.com
* 07593836576
For data protection matters, please contact us at Wendyriley@newbeginningshypno.com
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2. WHAT DATA WE COLLECT
A. PERSONAL DATA YOU PROVIDE
When you interact with us, we may collect:
* Contact Information: Name, email address, phone number, and billing
address.
* Payment Information: Payment card details or other payment method
details (processed securely through a third-party payment processor;
we do not store payment information).
* Order Details: Information about the products you purchase,
including order history.
B. AUTOMATICALLY COLLECTED DATA
When you visit our website, we may collect:
* Technical Data: IP address, browser type, operating system, and
device type.
* Usage Data: Information about how you navigate our website,
including pages viewed and links clicked.
C. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to improve your browsing experience, analyse website
traffic, and provide targeted marketing. For more details, please
refer to our Cookie Policy.
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3. HOW WE USE YOUR DATA
We only process your data when we have a lawful basis to do so. This
includes:
A. TO FULFILL ORDERS AND PROVIDE SERVICES
* Processing payments and delivering downloadable products.
* Communicating with you regarding your order.
B. TO IMPROVE OUR WEBSITE AND SERVICES
* Analysing website usage to enhance user experience.
* Debugging technical issues.
C. FOR MARKETING (WITH YOUR CONSENT)
* Sending you promotional emails about new products or services.
* You can opt out of marketing communications at any time by clicking
the "unsubscribe" link in our emails or contacting us directly.
D. TO COMPLY WITH LEGAL OBLIGATIONS
* Maintaining accurate financial records.
* Responding to lawful requests from authorities.
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4. LEGAL BASIS FOR PROCESSING DATA
Under GDPR, we rely on the following legal bases to process your data:
* Contractual Necessity: Processing your data is necessary to fulfill
your orders or provide services you have requested.
* Consent: Where you have given consent (e.g., for marketing
communications).
* Legitimate Interests: For analytics, service improvement, or
responding to inquiries.
* Legal Obligations: To comply with applicable laws and regulations.
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5. HOW WE SHARE YOUR DATA
We do not sell or rent your personal data. However, we may share your
data with:
* Payment Processors: Secure third-party payment providers (e.g.,
Stripe or PayPal) to process transactions.
* Service Providers: IT and website hosting companies who help us
maintain our website and services.
* Legal Authorities: If required to comply with legal obligations or
enforce our rights.
All third parties we engage are GDPR-compliant and bound by
confidentiality agreements.
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6. DATA RETENTION
We retain your data only for as long as necessary to fulfill the
purposes for which it was collected, including:
* Order and Transaction Data: Kept for 6 years for tax and legal
purposes.
* Marketing Data: Retained until you withdraw consent or unsubscribe.
* Browsing Data: Retained for analytics purposes, typically
anonymized and stored for 12 months.
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7. YOUR GDPR RIGHTS
You have the following rights under GDPR:
* Right to Access: Request a copy of the personal data we hold about
you.
* Right to Rectification: Request correction of inaccurate or
incomplete data.
* Right to Erasure: Request deletion of your data, subject to legal
obligations.
* Right to Restrict Processing: Request a limitation on how your data
is processed.
* Right to Object: Object to data processing based on legitimate
interests.
* Right to Data Portability: Request transfer of your data to another
provider in a structured, machine-readable format.
To exercise your rights, contact us at wendyriley@newbeginningshypno.com. We will
respond within one month of receiving your request.
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8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to enhance your browsing experience. You can manage
your cookie preferences through your browser settings. For more
information, see our Cookie Policy.
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9. DATA SECURITY
We implement robust technical and organizational measures to protect
your data, including encryption, secure servers, and access controls.
However, no method of transmission over the internet is entirely
secure, and we cannot guarantee absolute security.
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10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not
responsible for their privacy practices and encourage you to review
their privacy policies.
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11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be
posted on this page with an updated "Effective Date."
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12. CONTACT US
If you have any questions about this Privacy Policy or your data,
please contact us:
New Beginnings Hypnotherapy/counselling and healing
Thainstone Business Centre. Inverurie AB515TB
Email: Wendyriley@newbeginningshypno.com
Phone: 07593836576
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